Refund Policy – Keyzenlab

At Keyzenlab, we are committed to providing high-quality digital products, software licenses, and premium subscriptions. Due to the digital nature of our products, all sales are final once delivery is complete.

However, your satisfaction is important to us. Please review our policy below.

1. Eligibility for Refunds

Refunds or replacements may be issued only under the following circumstances:

  • You received a non-functional or invalid digital key.

  • Your purchased premium subscription account cannot be accessed despite following the provided instructions.

  • You were delivered the wrong product.

To request a refund or replacement, you must contact our support team within 7 days of delivery with proof of the issue.

2. Non-Refundable Items

Please note that the following items are not eligible for refunds:

  • Products that were delivered and successfully activated or downloaded.

  • Change of mind or incorrect purchase.

  • Products modified by the customer or installed incorrectly.

  • Free products or trial versions offered through the Free Zone.

3. Refund Process

If your request meets the eligibility criteria:

  1. Contact our support team via [support email/contact form].

  2. Provide your order number, product details, and description of the issue.

  3. Our team will review your request and respond within 24–48 hours.

  4. Approved refunds will be processed via your original payment method (Credit/Debit Card, PayPal, or Cryptocurrency) within 5–7 business days.

4. Replacement Policy

In many cases, we may provide a replacement key or account instead of a refund. This ensures you receive the product you paid for without delays.

5. Support & Assistance

Our support team is available 24/7 to help with activation, troubleshooting, or any questions about your order.

Contact us:
📧 [support@keyzenlab.com]

6. Disclaimer

By purchasing from Keyzenlab, you agree to this Refund Policy. All digital products are provided “as-is” with clear instructions. We are not responsible for issues caused by third-party software, incorrect installation, or modifications made after delivery.

Summary Statement for Footer or Quick Reference:
“Due to the nature of digital products, most sales are final. Refunds or replacements are offered only for non-functional or incorrect products within 7 days of delivery.”